All the styles that we have in stock at our Warehouse are listed on the website, if it's not available then we have unfortunately sold out.
If you would like to speak with a customer service representative please contact 021-29333558 or email : info@activewearindonesia.com
All website (Shop Online) orders are processed via our website only. If you have further enquiries you are welcome to contact our Customer Service Team by calling 021-29333558, emailing info@activewearindonesia.com
Yes, shopping at www.activewearindonesia.com. is safe and secure. Whether you are using your credit or debit card, you can be assured your payment is secure. All card information is encrypted and we do not store any credit card details, we are using doku online payment, for information visit http://doku.co.id/. However, if you are still concerned about placing your order, please contact info@ activewearindonesia.com or call the team on 021-29333558 and we can discuss an alternative method to place your order.
No, once your order has been placed and you have received your order confirmation you can not cancel or amend your order. If you wish to exchange or return your order you can email us on info@activewearindonesia.com. Changes can only be made subject to availability of products.
Orders are sent using JNE and a tracking number will be provided to you via email. This can then be tracked with directly with JNE site at http:// www.jne.co.id
Yes, the garment/s can be exchanged within 14 days of the invoice date. They must be in their original condition with the tags attached and you must have your invoice as proof of purchase.
The shipping will be variable depending on where the goods will be send.
The shipping cost will be varies based on several factors, such as, weight, size and destination.
Promotional Codes are valid for the specified time period only and can not be used in conjunction with any other offer. One time use promotions, e.g. gift vouchers, must be used in their entirety in a single purchase. Promotions cannot be applied to previously placed orders or to orders that have been adjusted. Promotions where you receive a reduction on the second item will be applied at the checkout on the lower priced item. Free Promotional merchandise offers upon meeting minimum spend requirements are only available until stocks last. An alternative will not be provided where stock is no longer available.
